Refund policy

Last Updated: June 2026

At SHEETAL, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.

Returns

We accept returns within 7 days of the delivery date.

Products must be unused, unworn, and in their original packaging with all tags and accessories included.

Proof of purchase is required for all return requests.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging.

Refund Process

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Non-Returnable Items

Personalized or customized products

Gift cards (if applicable)

Items returned in used or damaged condition due to customer handling

Contact Us

Email: daiwiksheetalrami@gmail.com